Frequently Asked Questions

TimeSubmit is a modern timesheet management platform built specifically for consultancies. It covers the entire workflow from time entry and submission through to manager approval and invoice generation, all in one place.

TimeSubmit is designed for B2B consultancies of all sizes—from solo freelancers to large multi-team organizations. If you need to track consultant time, approve timesheets, and generate invoices, TimeSubmit is for you.

No. TimeSubmit is a web application that runs entirely in your browser. There's nothing to download or install, and it works on desktops, tablets, and mobile devices.

Absolutely. TimeSubmit supports multiple clients, projects, and consultants. You can assign consultants to different projects and track time separately for each.

Yes, our Free plan is available at no cost and includes 1 client, 1 project, and up to 2 consultants. It's perfect for freelancers or very small teams wanting to try TimeSubmit.

Starter and Professional plans include a 14-day free trial with full access to all features. No credit card is required to start. At the end of the trial, you can choose to subscribe or downgrade to the Free plan.

Yes, you can upgrade or downgrade at any time. Upgrades take effect immediately, and we pro-rate any price differences. Downgrades take effect at the end of your current billing period.

Yes, we offer a 20% discount when you choose annual billing. You can select this option during checkout or switch from monthly at any time.

Consultants log into TimeSubmit, select their project, and enter their hours for each day. They can add notes, attach documents, and submit the timesheet for approval—all from a single, intuitive interface.

Yes, consultants can submit timesheets for past periods, subject to any submission deadlines your organization has configured. Managers can also reopen rejected timesheets for amendment.

Once submitted, the timesheet enters the approval workflow. Designated approvers receive a notification and can approve, reject, or request changes. Approved timesheets automatically feed into invoice generation.

Yes. TimeSubmit supports multi-project timesheets, so consultants can split their hours across as many projects as needed within a single submission period.

Yes. TimeSubmit uses industry-standard encryption (TLS 1.3 in transit, AES-256 at rest), role-based access controls, and regular security audits. We're committed to protecting your data.

Yes. TimeSubmit is fully GDPR compliant. We process data lawfully, provide data export and deletion capabilities, and have a comprehensive privacy policy detailing how we handle personal data.

Data is stored in secure, SOC 2 compliant data centres. We use cloud infrastructure providers with robust security certifications and geographical redundancy to ensure availability.

Simply click 'Get Started Free' on our website. You'll create an account, set up your organization, invite your team, and be ready to track time in minutes.

Most teams are up and running within 15 minutes. Create your account, add your projects, invite consultants, and start submitting timesheets. No complex configuration required.

We're working on data import features for CSV and common formats. In the meantime, our support team can assist with bulk data migration for Professional and Enterprise customers.

Professional plan customers receive email and chat support for onboarding. Enterprise customers get a dedicated onboarding specialist who will guide your team through setup, configuration, and training.